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Generally speaking, our Return & Exchange Promise will allow for returns within 15/30/45 days depending on your My Best Buy Status. How Does the Best Buy Return Policy Work? We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. The Best Buy holiday return policy and the store’s everyday return policy aim to make returns and exchanges as simple as possible. Has the BB Accidental Damage Return Policy Changed for GoPros? For instance, the company will take back apparel only if it hasn't been worn or laundered and still has its original tags. To whom it may concern at Best Buy customer service, I purchased a 75 inch LG tv on Friday, February 8th. For example, most of the purchases made by November 1 to December 31 of 2019 can be returned or exchanged until January … I did not purchase the protection plan they offered at the point of sale. Holiday Policy Update: Best Buy has extended their return policy for items purchased between October 13, 2020 – January 2, 2021. Best Buy has few limitations on its return policy. Here’s the skinny so you can actually make the Best Buy return policy work for you. Best Buy is good about that. No. For immediate help, please contact Best Buy at 1-888-BESTBUY (1-888-237-8289). Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. The sign must also advise customers that they can receive a written copy of the return policy upon request. Holiday Return Policy. Best Buy Outlet is a great place to find discount electronics. Most purchases from Best Buy can be returned or exchanged for up to either 14 or 30 days from the date of purchase, depending on the type of product, and the condition of its return. Best Buy reps loaded it on my truck with no issues. Hey dudes, I'm not an employee at BB and understand you guys aren't on shift atm, but a couple of my drone buddies have come out to mention that Best Buy isn't honoring the accidental damage policy that they're buying for the GoPros they bought. The Best Buy Return Policy Simplified. For product-specific return and exchange policies, please see the list below. When a new type of computer comes out, I sometimes think I’d like to own one. If you need a new computer on a budget, a refurbished laptop or a refurbished desktop computer will run just as well as brand new models, but will generally be available at reduced prices. A couple days later when he opened it the TV was damaged. Consumer Tips: Check that an item has a tag attached when you buy it. You now have until January 15, 2021 to exchange these items. Depending on your Elite membership status and level, you have 14 to 45 days to return or exchange your items. He took it back to the store and they refuse to exchange, or fix it, or even to allow him to return it. It was laid down with the screen face up. We would encourage you to … I have bought computers from Best Buy to “try them out” and returned them within the return period with no no penalties. My son bought a TV at the Best Buy in Sherman, he took it home and but didn't open it up right away. Best Buy’s holiday return policy offers an extended return period as compared to the regular terms and conditions. In fact, our online Outlet Center even features refurbished MacBook models. Exchange policies, please see the list below customers that they can receive a written of... Find discount electronics has few limitations on its return policy upon request 15/30/45 days depending on your My Buy! Own one returned them within the return policy for items purchased between 13... Great place to find discount electronics written copy of the return period as compared to the terms. 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